jumpingMinds ("jumpingMinds," "we," "us" and "our") provides virtual mental health care services intended to increase access to emotional and social support, and to promote early detection of mental health symptoms. Privacy is extremely important to us, so we have taken several steps to protect your information and put you in control.
We do not ask for any personal information to provide our Services to you except some categorical information (age range, educational background, professional background). If you sign up as a Peer, we do require certain Personal Information (your LinkedIn ID ) to provide our Services to you. We anonymize all the information once we process it. "Personal Information" may include contact information such as your LinkedIn ID (maybe including first name, last name, email address, location, phone number), information about your health and medical history that you may input while using or communicating through the Services, and information about how you interact with and use your device. Personal Information that has been anonymized is not Personal Information as it does not allow for a specific individual to be identified.
Peer Chat Transcripts. While we generally do not monitor transcripts of chats between users and Peers, we may occasionally review the chat transcripts to conduct quality control, address potential safety issues, and prevent misuse of our platform, if certain suspicious or potentially harmful activity is detected. We may also use aggregated data from anonymized chat transcripts to conduct research and development. In reviewing this information, jumpingMinds will maintain all applicable confidentiality/HIPAA/privacy standards.
Without providing your Personal Information you may not access Services through jumpingMinds, contact or correspond with us or other users, or utilize the mCorners and other programs available on our platform.
Users can request a download of their own Personal Information that jumpingMinds currently stores, and also request deletion of their account and associated Personal Information. We reserve the right to prevent a User from exercising such rights in certain circumstances, as permitted by law. For example, if the User in question has broken the terms laid out in the Terms, caused harm or has abused our Services, or has negatively impacted other members. In this case, we retain the right to keep some of your Personal Information in order to provide more security and safety to our members.
We may use Personal Information that we collect about you for various purposes, including:
We may share and disclose Personal Information as follows:
We employ cutting-edge security measures designed to protect the security of information submitted through the Services. However, the security of information transmitted through the Internet can never be guaranteed. To protect you and your Personal Information we may suspend your use of the Services, without notice, pending an investigation, if any breach of security is suspected.
jumpingMinds does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
Our Relationship to You. jumpingMinds is a data controller with regard to any Personal Information collected from Users of its Service. A "data controller" is an entity that determines the purposes for which and the manner in which any personal information is processed. Any third parties that handle your Personal Information in accordance with our instructions are our service providers and are "data processors."
We transfer your Personal Information subject to appropriate safeguards as permitted under the relevant data protection laws. The transfer of your Personal Information out of the Designated Countries is necessary for the performance of a contract between us, or for important reasons of public interest. We may also rely on legal transfer mechanisms such as Standard Contractual Clauses.
If you would like to exercise your rights under applicable law, please contact us at firstname.lastname@example.org. We may seek to verify your identity when we receive an individual rights request from you to ensure the security of your personal information. We may limit your individual rights requests (a) where denial of access is required or authorized by law; (b) when granting access would have a negative impact on other's privacy; (c) to protect our rights and properties; or (4) where the request is frivolous or burdensome.
The Services do not support Do Not Track with respect to the Services at this time. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit https://www.donottrack.us.